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Showing Personal Integrity
| Personal Integrity generates trust and
is the basis of many different kinds of deposits. Lack of integrity can undermine almost any other effort to create high trust accounts. People can seek to understand, remember the little things, keep their promises, clarify and fulfill expectations, and still fail to build reserves of trust if they are inwardly duplicitous. Integrity includes but goes beyond honesty. Honesty is telling the truth - in other words, conforming our words to reality. Integrity is conforming reality to our words - in other words, keeping promises and fulfilling expectations. This requires an integrated character, a oneness, primarily with self but also with life. One of the most important ways to manifest integrity is to be loyal to those who are not present. In doing so, we build the trust of those who are present. When you defend those that are absent, you retain the trust of those present. Criticizing or making fun of someone in their absence may get you the golden egg of temporary pleasure from putting someone down or sharing privileged information, but you're strangling the goose, weakening the relationship that provides enduring pleasure in association. Integrity in an interdependent reality is simply
this: you treat everyone by the same set of principles.
As you do, people will come to trust you. They may not at
first appreciate the honest confrontational experiences
such integrity might generate. Confrontation takes
considerable courage, and many people would prefer to
take the course of least resistance, belittling and
criticizing, betraying confidences, or participating in
gossip about others behind their backs. But in the long
run, people will trust and respect you if you are honest
and open and kind with them. You care enough to confront.
And to be trusted, it is said, is greater than to be
loved. In the long run, I am convinced, to be trusted
will be also to be loved. |
Reproduced from "The 7 Habits of Highly Effective People" by Stephen R. Covey
back to 6 Major Deposits page.
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